When working with a new business client, I always ask “who is your ideal client?” The answer I hear most often is, “anyone who will pay me” or I’m given a varied and unconnected list of client profiles. It’s no wonder that people have issues with client retention, when they …
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As children we frequently imagine ourselves in different occupations during our playtime – a fireman, a teacher, an astronaut, a mechanic, a ballerina, or a doctor to name a few – as a fun way to explore our interests. Then we grow up, stop playing, and go to school to …
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The ability to convey your thoughts and feelings are not dependent on how you do it. There have been quietly powerful people throughout history (for example, Mother Theresa or Ghandi) so it’s important not to equate the two. For you to truly express yourself you must stay true to what’s …
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Each year I see companies spend thousands of dollars on employee engagement surveys, and I watch managers hold their breath waiting for the results only to realize their employees are like the majority of the working population – DISENGAGED.
According to Gallup, 67% of employees worldwide are disengaged, and 51% …
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One of the complaints I hear online and during coaching sessions is around the difficulty of hiring and retaining talent. With 67% of the working population disengaged at work and 51% of employees looking for a job change, it’s clear more than half of today’s workforce isn’t satisfied in …
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Working in a team setting has it challenges, as each individual has his/her own behavioral style. But teams can work together harmoniously! In this video Laura explains how understanding the behavioral styles of each person allows the team leader to harness the strengths of each person, and create better …
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There are a lot of misconceptions around what it takes to be a leader. Listen to the Own Your Truth radio show (replay) where I debunk 3 of the biggest myths about leadership!

If you are a manager, it’s likely you spend most of your day in meetings or communicating with employees and co-workers (verbally/email/text), which provides lots of opportunities for communication breakdowns. Here are a few common communication pitfalls for you to consider so you can stop them before they happen.

I have to be honest: When I’m talking with clients about hiring, an instant look of fear and pain comes across their face. Typically, managers don’t want to lose staff because the idea of replacing them is painful. Often it’s not because their current employees are all-stars, it’s because going …
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Do you work for a boss who swoops in, drops a huge project on your desk, and then leaves before you have time to ask a single question? If this sounds familiar, watch this video for some practical tips for working with this behavioral style and get pointers about how …
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